Capitec Bank’s personal loan stands out with a generous offer of up to R500,000, catering to diverse financial needs. With swift approval and immediate access to funds, simplicity defines the application process. Interest rates start from 13.75% per annum, coupled with flexible repayment terms ranging from 12 to 84 months. A minimum monthly income of R3000 is required to qualify for this loan.


Capitec Bank Personal Loan simulation

If you take a personal loan of R50,000 over 48 months at an interest rate of 22.00% per annum, your estimated monthly repayments would be R1,741. This installment amount includes all service and initiation fees.


To avail of this loan you must be 18 years or older and prepared with a set of documents listed below.

  • You should submit your original ID;
  • Your latest payslip;
  • A bank statement that reflects your latest 3 salary deposits;
  • Banking and credit history;
  • Income and expenses history.

You need to submit a bank statement only if your salary is deposited to a bank other than Capitec Bank.

About the Capite Bank

Capitec Bank is the second-largest retail bank in South Africa as of August 2017. It is a South African-based bank, and around 120,000 customers open new accounts in this bank per month.

The bank was established in 2001 by Jannie Mouton, Michiel Le Roux, and Riaan Stassen. It was listed on JSE on 18 February 2002.

It is introduced as the best bank in the world by the International banking advisory group Lafferty in its inaugural Bank Quality Rankings.

Currently, it has 860 branches, and 15451 people are employed. It has an active 20 million clients. The shareholder’s funds of this bank are R25 billion. Mastercard and Visa are its international payments partners. They operations are audited by the renowned PricewaterhouseCoopers Inc.

Step by step to take out the loan

The application can be submitted online from their website by following the below steps.

  • Click on the apply button and follow 3 simple steps;
  • First, choose the credit amount and the repayment term you want;
  • Then submit your personal and contact information;
  • Confirm your identity.

You can also apply for this loan by phone call on 0860 66 77 89 or by visiting a branch. If you are eligible, you will get approval within a minute, and the credit will be available immediately.


Positives and negatives of the loan

Positive sides

  • You can borrow competitively more amount of money;
  • Market-winning interest rate;
  • Flexible monthly payment;
  • Comparatively longer repayment terms;
  • Faster loan approval;
  • You can merge all your existing loans into one;
  • Service and initiation fees are inclusive.

Negative sides

  • A minimum monthly income of R 3000 is required;
  • The age requirement is a minimum of 18;
  • Need to submit a lot of documents;
  •  You will get an offer based on your credit history.

What other types of loans does the banky offer?

Capitec Bank has some other loans to offer.

  • Home Loan: If you want to buy a home, you can make it a reality in 4 quick and easy steps. An expert property finance consultant will be there to guide and support you on each step. The interest rate for this loan is competitive based on your profile.
  • Vehicle loan: If you are looking to purchase a vehicle, an affordable vehicle loan of up to R500000 is there for you to purchase any vehicle. Capitec Vehicle loan comes with a prime interest rate. The loan is unsecured, so you will own the vehicle from the first day.
  • Education Loan: Capitec has a loan of up to R500000 for education to pay for tuition and educational expenses. This loan is available for any South African-registered institution.
  • Home Improvement Loan: Need to renovate your home? Get a home improvement loan with a competitive interest rate from Capitec Bank. You can borrow up to R500000 for repayment terms up to 84 months.
  • Medical Loan: To settle ongoing medical expenses, surgery, therapy, or to pay bills, you can borrow up to R500000 with a discounted prime interest rate. The loan comes with a repayment term of up to 84 months.

Fees & fees

The loan has a personalized interest rate starting from 13.75%. Based on your affordability criteria, an interest rate will be offered. The service and initiation fees are inclusive.

Customer service

Capitec has banking solutions separately for personal and business. They are available at 0860102043 for personal banking, and for business, banking call them at 0860309250 or WhatsApp them at 067 418 9565.

To ensure quality service, Capitec has designed customer service in different sections. Such as:

For personal banking:

Client care center:

  • Call them 24/7 at 0860 10 20 43;
  • WhatsApp at 067 418 9565;
  • email at [email protected];
  • fax them at +27 21 941 0770.

To apply for personal banking credit:

  • Call them at  0860 66 77 89;
  • To get help with your credit repayments: WhatsApp them at 072 822 1582, or send an SMS with your SA ID or foreign passport number to 30679;
  • Directly call them at 0860 66 77 18.

Lost or Stolen card complaints or to stop your card’s activities:

  • Contact them on WhatsApp at 067 418 9565;
  • Message them “Hello”;
  • Tapt ‘Main Menu’ and select the Self-service;
  • Click on the ‘Options’ button and select the ‘Stop Card option’;
  • From the ‘Card List’ select which card you would like to stop.

For Business Banking:

For general queries:

  • 24/7 available at 0113 02 04 00 or 0860 30 92 50;
  • The business banking relationship suite contact no is 0860 30 92 50, available from Monday – to Friday from 6:30 am to 7 pm and on Saturdays from 8 am to 12 pm;
  • Email them at [email protected].

It is headquartered at 5 Neutron Rd, Techno Park, Stellenbosch, 7600, South Africa. Capitech has branches nationwide. You can find the branches nearest to you.



Capitec Bank is one of the most popular for its online banking services. All the banking activities can be done with the app. It has separate apps for personal and business users. You will find the apps in Apple Store, Play Store, and Huawei Appgallery or you can download personal banking and business banking apps from their website.