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Alexa’s “Do Not Disturb” Keeps Turning On? Let’s Fix the Problem in Under a Minute!
Alexa voice assistance service has a built-in do not disturb feature. It helps a lot of users to focus on something and ignore the texts, and messages they receive.
The feature has many advantages in terms of user experience. By the way, recently users have begun to report a strange problem they experience when using Alexa, which is the do not disturb keeps turning on.
Some have been able to resolve the issue, while others still face it. If you belong to them, then this guide is for you!
Table of Contents
Why Alexa’s “Do Not Disturb” Keeps Turning On?
There can be one or more reasons why the “do not disturb” feature does not go off on Alexa. The most common reason is the routines and the “do not disturb” schedules which keep the do not disturb feature turned on.
But sometimes, temporary glitches, poor configurations, and other software-related issues can also create these kinds of problems.
In short, these are the main reasons why the “do not disturb” feature keeps turning on your Alexa device.
- Routines
- Schedules
- App glitches
- System software
- Temporary glitches in the Alexa device
However, most of these can be fixed by following this guide. Keep reading.
How to turn off “Do not disturb” on Alexa
To get rid of the do not disturb feature, first, you should do the easy fixes which will make it easy for you to turn off the feature without going for further solutions. We will start the troubleshooting by restarting the device.
01 – Restart the Amazon Alexa device
Since every device connected to Alexa can be controlled using one interface, you can easily restart them by using the Alexa mobile app.
- Open the Alexa app on your mobile
- Tap on devices
- On the device list, select the device you want to restart
- Tap on restart
If there is no option on the app to restart the connected devices, you can simply plug out and then plug in back the device from the power source.
After doing that, check whether the Do not disturb feature is turned off.
02 – Force Stop/Clear Data or Update the Alexa app
Bugs on apps are usually solved by either Clearing data or updating the app from the App Store or from the Play store.
Therefore, to fix the glitches of the Alexa app, you can do the same. The process is relatively the same as follows;
- Open settings then go to apps
- Tap on the Alexa app and then tap on force stop
- Tap on manage storage and clear the cache
- Go to Play Store or App store, search for any update that is available for Alexa
- If there is an update available, update and restart the app
If you did not see any update available at the moment, you can perform a data clear for the Amazon Alexa app.
- Go to Settings > Apps
- Select the Alexa app and then tap on manage storage
- Tap on clear data
Now restart the app and if the problem was the app itself, it should be solved by now. Go to the next solution if this did not work.
03 – Check for any schedules for “do not disturb”
Scheduled actions are performed at a given time. Any automatic or manual actions won’t trigger the scheduled actions to go off. Therefore, if you have set up a schedule for the “do not disturb” mode, you have to remove the schedule or configure its settings.
- Open the Alexa app, then go to Devices
- Tap on the device you want to turn off “do not disturb”
- Tap on Do not disturb
- Go to schedules and remove if any schedule is present there. Also, you can refine its settings to turn it off when it is not necessary.
- Now restart the device and check if the problem is solved
04 – Turn off any routines that interfere with the do not disturb feature
As you may know, routines are actions that Alexa is capable to do repetitively. Routines can interfere with features such as Airplane mode, data connectivity, and the “do not disturb feature”.
To turn off do not disturb and prevent it from keeps turning on, you have to disable/remove any routine that affects the feature. To do that;
- Open Alexa app
- Go to routines
- Tap on any routine that has been set up
- Turn off/delete the routine
- Keep repeating till all the routines are gone
After turning off every routine, you can then add one by one without affecting the do not disturb mode.
05 – Turn off “do not disturb” completely
If you are okay with this, you can completely turn off “do not disturb” for the device you want. Please note that you will receive every notification till you turn the feature back on.
- Go to the Alexa app
- Head over to devices, and tap on the device you want to turn off the “do not disturb” feature.
- Under the device, settings tap on “Do not disturb”, and then tap on “turn off do not disturb”.
Conclusion
I hope you have fixed the issue successfully. If you have any questions related to the above solutions, feel free to leave a comment below so I can help you.
If any of the above methods worked for you, leave a comment with the solution number so it will be a help to others who read this guide.
Have a nice day!
